We try as much as possible to communicate our policies to our customers. Our goal is to inform you without annoying you.
The information is easily available through our website, emails and lobby.
We would like to remind you, that like with any other TOS (terms of service), agreement, or policies, at the end of the day it is your responsibility to be informed about the place you are doing business with.
For instance, this is how we inform you about our gift certificate policies: