FAQs about Online Shopping:Gift Certificates

Question 1

Gift certificates via email or text message

Accepted Answer

Looking for a quick and thoughtful gift? Pia Esthetics Day Spa offers Electronic Gift Certificates (EGCs) that are delivered straight to your email or via text message. These EGCs are instantly available once your order is completed, making them a perfect last-minute gift option. They're redeemable at any of our spa locations, offering the recipient a wide range of choices from our extensive service menu. Here's how to send an EGC:Choose your desired service or package from our online menu, or select a specific amount for those who love options. At checkout, opt for Email or Text Message delivery. Important:Enter only the recipient’s name in the 'Ship to Name' field. Avoid using your name here to prevent any delays. The recipient can be notified about the EGC via text message as well. If the EGC email seems delayed, don't forget to check your SPAM folder. In most cases, it's hiding there. Also, double-check that the email address provided is accurate. Each Emailed Gift Certificate comes with a unique serial number for security, linked to the recipient’s name, ensuring a safe and personalized gifting experience.

Question 2

Can I exchange services on my gift certificate for different ones at Pia Esthetics Day Spa?

Accepted Answer

Absolutely! At Pia Esthetics Day Spa, we understand that flexibility is key. You can definitely swap the services listed on your gift certificate for others that catch your eye. However, keep in mind that some restrictions may apply. These include situations where the gift certificate was part of a special promotion, obtained at a discount, or if it was a donation from us, such as those for charity events or auctions. If the new services you choose are priced higher, you'll just need to cover the difference. This way, you get exactly what you want for your spa experience!

Question 3

Gift certificates:terms and conditions

Accepted Answer

Understanding the terms and conditions of gift certificates is crucial to ensure a smooth and enjoyable experience at Pia Esthetics Day Spa. Here's what you need to know:Gift Certificates are valid at all Pia Esthetics Day Spa locations, unless specified otherwise. They cannot be used to purchase or redeem special offers, discounts, or promotions. These certificates are not exchangeable for cash, either in full or in part. Once purchased, gift certificates are non-refundable and do not hold any cash value. Pia Esthetics Day Spa is not liable for any lost or misdirected gift certificates. The same rules apply for no-shows and late cancellations for appointments booked with gift certificates as with regular appointments. For more details, visit our Scheduling, Cancellations, and No Shows page. In the event a specified service is unavailable when redeeming a gift certificate, it can be used for another service of similar value. If your service exceeds the value of the gift certificate, you're responsible for the difference at checkout. For security reasons, a valid ID may be required for redemption. While we strive for accuracy, Pia Esthetics Day Spa is not responsible for pricing errors on the website and reserves the right to correct them. For any further queries or assistance, feel free to reach out to us. We're here to ensure your experience with Pia Esthetics Day Spa is nothing short of exceptional!

Question 4

How do I buy a gift certificate online?

Accepted Answer

Buying a gift certificate from Pia Esthetics Day Spa online is as easy as shopping from your favorite e-store. Here's how to do it:Navigate our website just like any other online store. Choose the services or products you wish to gift and add them to your shopping cart. Remember, services and products need to be purchased in separate transactions. Fill in your details and the recipient's information. We offer flexible delivery options for your convenience. You can opt to have the certificate sent via email, text message, or traditional mail through USPS. Plus, you have the option to schedule the delivery of the email or text message for a specific date and time, making it perfect for surprises or special occasions. If you need any assistance or prefer to purchase a gift certificate over the phone, don't hesitate to contact us. We're here to help make your gift-giving experience seamless and special.

Question 5

When will you deliver the gift certificate?

Accepted Answer

At Pia Esthetics Day Spa, we understand your eagerness to receive your gift certificates. Here's what you can expect when you select the air mail option:Gift certificates are dispatched within 1 to 2 business days using Priority USPS mail. For those urgent needs, we offer Express Mail service. Orders placed will be shipped either the same day or the next business day, depending on the time of order placement. While we strive to ensure timely delivery, please note that Pia Esthetics Day Spa is not responsible for any lost or delayed gift cards due to mail service issues. In the rare event that a certificate is lost in the mail, we will re-issue a new one and void the old certificate for your peace of mind. Rest assured, we're committed to making sure your gift card reaches you promptly and securely!

Question 6

Can I buy a specific amount instead of a specific service?

Accepted Answer

Yes, indeed! At Pia Esthetics Day Spa, we understand that flexibility is key when it comes to gift-giving. You have the option to purchase a gift certificate for any amount you prefer, allowing the recipient to choose how they'd like to use it. Whether it's for a relaxing massage, a rejuvenating facial, or any of our other services, they get the freedom to decide. Click here to select the amount and make someone's day special.

Question 7

I don't want the certificate to be mailed. Is that a problem?

Accepted Answer

No problem! We keep all of our certificates in our computer system. You will need a valid I.D. to redeem the certificate.

Question 8

Can I purchase a gift certificate from Pia Esthetics Day Spa in ways other than online?

Accepted Answer

Absolutely! While purchasing online is convenient, it's not the only way to get a gift certificate from Pia Esthetics Day Spa. You can easily give us a call, and our friendly team will assist you in completing the transaction over the phone. This way, you get personalized service and can ask any questions you might have about our spa services and products. We're here to ensure your gift-giving experience is as smooth and enjoyable as possible. Contact us. We woul love to help you over the phone.

Question 9

Can a gift certificate purchased from one location be used at another location?

Accepted Answer

Absolutely! We believe in making your experience as flexible and enjoyable as possible. Certificates purchased from any of our locations are valid across all our spas, unless specifically stated otherwise on the certificate. This means you have the freedom to explore and enjoy our services at any Pia Esthetics Day Spa location that suits you best. For added convenience, you can easily purchase these versatile gift certificates through our online shop or by giving us a call. Just head over to our Contact Page for more details. Whether you're treating yourself or gifting someone special, our gift certificates open the door to a world of relaxation and beauty at any Pia Esthetics Day Spa location.

Question 10

I don't see the amount I want to purchase on the list.

Accepted Answer

No worries at all! If the preset amounts on our gift certificate page don't match what you're looking for, you have the flexibility to choose your own amount. Simply select the Enter custom amount option and input the amount that suits your needs. And if you need any assistance or prefer a more personal touch, contact us directly. We're more than happy to process your order over the phone for the exact amount you desire.

Question 11

I'm having trouble adding items to the cart or creating an account

Accepted Answer

Experiencing a hiccup while shopping online at Pia Esthetics Day Spa? No worries, we've got you covered! Here are a few quick tips to smooth out your online shopping experience:

Online Shopping: Gift Certificates FAQs

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