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Spa Policies FAQs

Spa Policies FAQs

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TOS (terms of service)

  • Payments accepted: Visa, Master Card, Discover, American Express and, Cash. We do not accept Checks.
  • No refunds on services rendered. If you have any issues please contact us first so we can better help you.
  • No refunds on no-show fees and late cancellations. If you have any issues please contact us first so we can better help you.
  • Customer agrees not to charge back any credit card payments for services rendered or other fees. In the event that a customer files a charge back or other payment dispute, they will be considered to be in violation of our TOS and may be subject to collection action.
  • Returned checks & credit card chargebacks subject to collection fees + max allowed by the State.
  • Product refunds/returns accepted within 8 days of purchase with original package.
  • All service rates are subject to change without prior notification.
  • We are not responsible for typographical or pricing errors, online or printed.
  • Offers, discounts or promotions cannot be combined under any circumstances even if not disclosed on the promotion itself.
  • Gift certificates cannot be used to buy or redeem offers, discounts or promotions - no exceptions.

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