Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Estimated Shipping rates and delivery estimates Mail Class Estimated Delivery Time Estimated Cost Priority Mail Express Overnight delivery $26. 35 Priority Mail 1 - 3 business days $7. 50 Priority Mail Flat Rate 1 - 3 business days $8. 30 Priority Mail Regional Rate 1 - 3 business days $9. 98 First class Package Service 1 - 3 business days $3. 80 Parcel Select 2 - 8 business days NA USPS Retail Ground 2 - 8 business days $7. 50 Shipment to P. O. boxes or APOFPO addresses Currently, we don't deliver to P. O. boxes or APOFPO addresses International Orders Currently, we don't ship ouside the US. Shipment confirmation and order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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Shipping Policies

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Estimated Shipping rates and delivery estimates

Mail Class	Estimated Delivery Time	Estimated Cost
Priority Mail Express	Overnight delivery	$26.35
Priority Mail	1 - 3 business days	$7.50
Priority Mail Flat Rate	1 - 3 business days	$8.30
Priority Mail Regional Rate	1 - 3 business days	$9.98
First class Package Service	1 - 3 business days	$3.80
Parcel Select	2 - 8 business days	N/A
USPS Retail Ground	2 - 8 business days	$7.50

Shipment to P.O. boxes or APO/FPO addresses

Currently, we don't deliver to P.O. boxes or APO/FPO addresses

International Orders

Currently, we don't ship ouside the US.

Shipment confirmation and order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Customer Love!

I stopped in on Valentines day to pick up a gift certificate for my husband

“ I stopped in on Valentine's day to pick up a gift certificate for my husband. The receptionist was quick, efficient, and very nice as always. She is always organized, helpful, and friendly. It was a quick, easy trip and I'm sure my husband will enjoy his massage in a few weeks! ”

Review by: Lara K.

I had a wax and a massage done and both of the young ladies were very polite and

“ I had a wax and a massage done and both of the young ladies were very polite and professional. I have been to other spa's before and by far Pia is the best one. Thank you ”

Review by: Elena M.

she is always wonderful and makes a girl feel good and confident after getting waxed

“ she is always wonderful and makes a girl feel good and confident after getting waxed! ”

Review by: Ashley P.

Ive been a customer at Pias for several years now ~ I have a great experience every time

“ I've been a customer at Pia's for several years now ~ I have a great experience every time. It's super clean and smells great from the moment you open the door! All the staff there is great- but Nayla knows just the right shape for my brows. One Happy Hair free Lad here! ”

Review by: Karina G.

Friendly service

“ Friendly service. Everyone was very polite and accommodating. Happy with the end results. ”

Review by: Diane D.

Wonderful overall experience

“ Wonderful overall experience. Easy checkin and check out.
A great job on my deep tissue massage! ! Wow!
I Am returning to Pia this week for microdermabrasion and plan to be back for additional services in near future. ”

Review by: Sharon F.

I cant remember one less than great experience that Ive ever had while going to Pias

“ I can't remember one less than great experience that I've ever had while going to Pia's. My esthetician is always on point with her services and I can't imagine going to anyone else for meticulous waxing. ”

Review by: Catherine

Absolutely wonderful as usual

“ Absolutely wonderful as usual. Always very professional and yet personable and does an excellent job every time. ”

Review by: Jaida H.

Very nice and professional

“ Very nice and professional. Felt very relaxed even though tornado practically passed us that day and lost power she stayed calm and completed my service. Was nice to have hands massaged while getting my lashes permed it wasn't expected and I loved it! ”

Review by: Kimberly H.

Hmm

“ Hmm. . . What more can I say about Nayla? Actions speak louder than words - and I keep coming back! ”

Review by: Kristi V.

This was my first visit to Pia where I went for a bikini wax

“ This was my first visit to Pia where I went for a bikini wax. I am sometimes sensitive to the wax and can get very sore, however I am very pleased with the result, no redness at all and an excellent job was done. I will definitely use Pia for my next bikini wax.

Good luck with the expansion. ”

Review by: Linda H.

Love my esthetician in every way

“ Love my esthetician in every way. So caring, professional, skilled. Just all around lovely. I look forward to my time with her and always leave looking great, even when I came in looking. . . well. . . UGH. ”

Review by: Mariaelena B.

Sol is excellent

“ Sol is excellent! She does a wonderful job and makes her clients feel comfortable. I have recommended her, and Pia s in general, to a friend who had a bad experience at another business. I know she won t be disappointed. ”

Review by: Marian G.

She was awesome, I was trying to find a good place to do my eyebrows after bad experiences

“ She was awesome, I was trying to find a good place to do my eyebrows after bad experiences and definitely this is my new place. Thank you ”

Review by: Laura

As always, I had a great experience at Pia

“ As always, I had a great experience at Pia! I called last minute to see if there was any availability for me to come in for eyebrow shaping and a pedicure on Saturday. They were able to fit me in with no problem and did an excellent job. Thank you! ! ! ”

Review by: Melissa B.

Fantastic

“ Fantastic! Being 9 months pregnant and a little self conscious about the situation down there- Made me so at ease! I hope to come back after baby is here :) ”

Review by: Callie T.

Nayla is always extremely professional and is the best wax experience I have ever had

“ Nayla is always extremely professional and is the best wax experience I have ever had! I have been getting Brazilian waxes on and off for about 5 years now and just recently found your salon. I tell everyone about it! Thank you for always making me feel so welcome and I look forward to trying out other services from Pia Esthetics! ”

Review by: Alison R.

Ive seen him several times now

“ I've seen him several times now. He does a terrific deep tissue massage and hits all of my problem areas.
Always respectful, knowledgeable and prompt. Highly recommend him for any massage needs. ”

Review by: Carol H.

As always, I am pleased with the results

“ As always, I am pleased with the results. In fact, this time I was running late for my appointment and Pia still worked to fit me in. ”

Review by: Alicia C.

This was my 3rd facial (perfecto facial)

“ This was my 3rd facial (perfecto facial). As always the front desk staff is very pleasant. The facial was perfect. I love going here. Facials are always consistent and exactly what I need. I had some weird small bumps on my chin and the esthetician was able to get rid of all of them. Thank you! ”

Review by: Ashley Y.

Ana was great

“ Ana was great! I met her for the first time on Saturday when she shaped my eyebrows and she did such an awesome job I booked her on Monday for a brazilian. She took her time and was very detailed. I am very happy with both services and will make appointments with her in the future. ”

Review by: Haley K.

The nail techs are wonderful

“ The nail techs are wonderful! I always enjoy going to Pia Esthetics. The nail services are relaxing and clean, and I tried the new Dazzle polish this time and it works well! ”

Review by: Erin W.

I have been going to Pias for years and I wont go anywhere else

“ I have been going to Pia's for years and I won't go anywhere else. My esthetician is so good I drive from Tampa to visit her. Thank you! ”

Review by: Marisa

Nicole is just amazing at what she does

“ Nicole is just amazing at what she does. She's a caring person who remembers her clients. She's detailed in what she does and I so enjoy coming to see her! ! ! Thank you Nicole and Pia Day Spa! ”

Review by: Nikko

Online Shopping: Products