Online Shopping:Products FAQ

Question 1

Return and refund policy

Accepted Answer

At Pia Esthetics Day Spa, we want you to love every purchase! But if things don't work out, we've got a straightforward Return and Refund Policy to ensure a hassle-free experience. Understanding the Policy:Company:That's us, Pia Esthetics Day Spa, located at 3210 W Bay to Bay Blvd, Tampa, FL 33629. Goods:These are the fabulous items you buy from our Service. Service:This refers to our Website, where you can browse and purchase our products. Website:Find us online at Pia Esthetics. Your Order Cancellation Rights:Cancellation Window:You have 7 days to change your mind. The countdown starts from the day you receive your Goods. How to Cancel:Simply inform us of your decision to cancel. You can reach out via email or call us at (813)831-2418. Refunds:Processing Time:We'll process your refund within 14 days of receiving the returned Goods. Refund Method:We'll use the same payment method you used for the purchase, and there are no hidden fees. Conditions for Returns:Time Frame:Make sure your Goods were purchased within the last 7 days. Packaging:Items need to be in their original packaging. Non-returnable Goods:Customized items, perishable goods, items not suitable for return due to healthhygiene reasons, and items that have been inseparably mixed with others post-delivery. Returning Goods:Your Responsibility:You'll need to cover the cost and risk of returning the Goods to us. Return Address:Send them to Pia Esthetics Day Spa, 3210 W Bay to Bay Blvd, Tampa, FL 33629. Recommendation:Use an insured and trackable mail service, as we can't refund items lost or damaged in transit. Gift Returns:Gift Credit:If your item was a gift, you'll receive a gift credit equal to the value of your return. Refund to Gift Giver:If the item wasn't marked as a gift, or the giver had the order shipped to themselves, the refund goes back to them. Need More Info? If you have any questions about our Returns and Refunds Policy, feel free to reach out. Contact us via email or give us a call at (813)831-2418. We at Pia Esthetics Day Spa are dedicated to ensuring that your shopping experience is as rejuvenating as our spa services. So, shop with confidence, knowing we're here to support you every step of the way!

Question 2

Shipping policies

Accepted Answer

At Pia Esthetics Day Spa, we understand that getting your items quickly and reliably is important. That's why we've crafted our shipping policies to be clear, efficient, and customer-friendly. Domestic Shipping Policy:Processing Time:We aim to get your goodies on their way within 2-3 business days. Remember, we don't ship on weekends or holidays. High Volume Delays:Sometimes, things get busy! If there's a delay, we'll be sure to let you know via email or phone. Estimated Shipping Rates & Delivery Estimates:Priority Mail Express:Overnight delivery at $26. 35. Priority Mail:1 - 3 business days for $7. 50. Priority Mail Flat Rate:1 - 3 business days at $8. 30. Priority Mail Regional Rate:1 - 3 business days for $9. 98. First Class Package Service:1 - 3 business days at just $3. 80. Parcel Select:2 - 8 business days, cost varies. USPS Retail Ground:2 - 8 business days for $7. 50. Special Shipping Notes:P. O. Boxes & APOFPO Addresses:Currently, we're unable to ship to P. O. boxes or APOFPO addresses. International Orders:At this time, we're focusing on lighting up the US and don't ship internationally. Shipment Confirmation & Order Tracking:Once your order is on its way, you'll receive a confirmation email with a tracking number. The tracking number becomes active within 24 hours, so you can easily keep an eye on your package's journey. Damages:In the rare event that your order arrives damaged, we recommend contacting the shipment carrier to file a claim. Keep all packaging materials and damaged goods before filing a claim, as they might be needed for the process. Returns Policy:Our Return & Refund Policy is detailed and user-friendly, ensuring you have a hassle-free experience with options and procedures for returning your order. We at Pia Esthetics Day Spa are committed to making your online shopping experience as smooth and delightful as your spa visits. If you have any questions or need further assistance, don't hesitate to reach out to us on our contact page. Happy shopping!

Online Shopping: Products

Questions about: Online Shopping: Products

Return and refund policy

Shipping policies

Online Shopping: Products

Questions about: Online Shopping: Products

Return and refund policy

Shipping policies

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