Spa Packages

Buying a gift certificate from Pia Esthetics Day Spa online is as easy as shopping from your favorite e-store. Here's how to do it:

1. Navigate our website just like any other online store.
2. Choose the services or products you wish to gift and add them to your shopping cart. Remember, services and products need to be purchased in separate transactions.
3. Fill in your details and the recipient's information.
4. We offer flexible delivery options for your convenience. You can opt to have the certificate sent via email, text message, or traditional mail through USPS. Plus, you have the option to schedule the delivery of the email or text message for a specific date and time, making it perfect for surprises or special occasions.
5. If you need any assistance or prefer to purchase a gift certificate over the phone, don't hesitate to contact us. We're here to help make your gift-giving experience seamless and special.

Absolutely! While purchasing online is convenient, it's not the only way to get a gift certificate from Pia Esthetics Day Spa. You can easily give us a call, and our friendly team will assist you in completing the transaction over the phone. This way, you get personalized service and can ask any questions you might have about our spa services and products. We're here to ensure your gift-giving experience is as smooth and enjoyable as possible.
Contact us. We woul love to help you over the phone.

Yes, indeed! At Pia Esthetics Day Spa, we understand that flexibility is key when it comes to gift-giving. You have the option to purchase a gift certificate for any amount you prefer, allowing the recipient to choose how they'd like to use it. Whether it's for a relaxing massage, a rejuvenating facial, or any of our other services, they get the freedom to decide. Click here to select the amount and make someone's day special.

No worries at all! If the preset amounts on our gift certificate page don't match what you're looking for, you have the flexibility to choose your own amount. Simply select the "Enter custom amount" option and input the amount that suits your needs. And if you need any assistance or prefer a more personal touch, contact us directly. We're more than happy to process your order over the phone for the exact amount you desire.

No problem! We keep all of our certificates in our computer system. You will need a valid I.D. to redeem the certificate.

Absolutely! At Pia Esthetics Day Spa, we understand that flexibility is key. You can definitely swap the services listed on your gift certificate for others that catch your eye. However, keep in mind that some restrictions may apply. These include situations where the gift certificate was part of a special promotion, obtained at a discount, or if it was a donation from us, such as those for charity events or auctions. If the new services you choose are priced higher, you'll just need to cover the difference. This way, you get exactly what you want for your spa experience!

Understanding the terms and conditions of gift certificates is crucial to ensure a smooth and enjoyable experience at Pia Esthetics Day Spa. Here's what you need to know:

1. Gift Certificates are valid at all Pia Esthetics Day Spa locations, unless specified otherwise.
2. They cannot be used to purchase or redeem special offers, discounts, or promotions.
3. These certificates are not exchangeable for cash, either in full or in part.
4. Once purchased, gift certificates are non-refundable and do not hold any cash value.
5. Pia Esthetics Day Spa is not liable for any lost or misdirected gift certificates.
6. The same rules apply for no-shows and late cancellations for appointments booked with gift certificates as with regular appointments. For more details, visit our Scheduling, Cancellations, and No Shows page.
7. In the event a specified service is unavailable when redeeming a gift certificate, it can be used for another service of similar value.
8. If your service exceeds the value of the gift certificate, you're responsible for the difference at checkout.
9. For security reasons, a valid ID may be required for redemption.
10. While we strive for accuracy, Pia Esthetics Day Spa is not responsible for pricing errors on the website and reserves the right to correct them.

For any further queries or assistance, feel free to reach out to us. We're here to ensure your experience with Pia Esthetics Day Spa is nothing short of exceptional!

At Pia Esthetics Day Spa, we understand your eagerness to receive your gift certificates. Here's what you can expect when you select the air mail option:

• Gift certificates are dispatched within 1 to 2 business days using Priority USPS mail.
• For those urgent needs, we offer Express Mail service. Orders placed will be shipped either the same day or the next business day, depending on the time of order placement.
• While we strive to ensure timely delivery, please note that Pia Esthetics Day Spa is not responsible for any lost or delayed gift cards due to mail service issues.
• In the rare event that a certificate is lost in the mail, we will re-issue a new one and void the old certificate for your peace of mind.

Rest assured, we're committed to making sure your gift card reaches you promptly and securely!

Experiencing a hiccup while shopping online at Pia Esthetics Day Spa? No worries, we've got you covered! Here are a few quick tips to smooth out your online shopping experience:

Looking for a quick and thoughtful gift? Pia Esthetics Day Spa offers Electronic Gift Certificates (EGCs) that are delivered straight to your email or via text message. These EGCs are instantly available once your order is completed, making them a perfect last-minute gift option. They're redeemable at any of our spa locations, offering the recipient a wide range of choices from our extensive service menu.

Here's how to send an EGC:

• Choose your desired service or package from our online menu, or select a specific amount for those who love options.
• At checkout, opt for Email or Text Message delivery.
• Important: Enter only the recipient’s name in the 'Ship to Name' field. Avoid using your name here to prevent any delays.
• The recipient can be notified about the EGC via text message as well.

If the EGC email seems delayed, don't forget to check your SPAM folder. In most cases, it's hiding there. Also, double-check that the email address provided is accurate.

Each Emailed Gift Certificate comes with a unique serial number for security, linked to the recipient’s name, ensuring a safe and personalized gifting experience.

Absolutely! We believe in making your experience as flexible and enjoyable as possible. Certificates purchased from any of our locations are valid across all our spas, unless specifically stated otherwise on the certificate. This means you have the freedom to explore and enjoy our services at any Pia Esthetics Day Spa location that suits you best.

For added convenience, you can easily purchase these versatile gift certificates through our online shop or by giving us a call. Just head over to our Contact Page for more details. Whether you're treating yourself or gifting someone special, our gift certificates open the door to a world of relaxation and beauty at any Pia Esthetics Day Spa location.

When it comes to showing appreciation for exceptional service at Pia Esthetics Day Spa, many of our clients often ask about gratuity. While it's completely optional, if you're delighted with the service and wish to leave a tip, most clients choose to tip between 10 - 20%, similar to restaurant tipping standards. It's a wonderful way to say 'thank you' to our dedicated staff who work tirelessly to ensure you have a relaxing and rejuvenating experience.

Please note, gratuities are not included in our spa packages or any of our services. This gives you the flexibility to tip based on your personal experience and satisfaction. For more guidance on spa tipping etiquette, feel free to check out these insightful articles from:
the Day Spa Association.
Emily Post
Real Simple - Etiqutte
Today - Beauty
Today - Beauty

At Pia Esthetics Day Spa, we're all about providing a seamless and personalized experience for our clients. We no longer accept Spafinder gift certificates or those from any third-party companies. This decision allows us to focus on offering our own tailored gift options that perfectly align with our services and client needs.

If you're looking to gift someone a special experience at Pia Esthetics Day Spa, we've got you covered! You can easily purchase our exclusive gift certificates directly on our website. Just follow this link to select the perfect gift. These certificates are versatile and can be redeemed at any of our locations, ensuring your loved ones can enjoy the full range of services we offer.

In case you have a third-party gift card, like Spafinder, and you're keen on visiting our spa, we recommend reaching out to the issuing company for a possible refund or exchange. This way, you can still enjoy the exceptional services at Pia Esthetics Day Spa.

For more information or assistance, feel free to visit our contact page.

Discovering the perfect beauty and relaxation service at Pia Esthetics Day Spa is just a click away! For a detailed look at our pricing, explore our diverse range of services and packages by visiting our menu of services. Whether you're interested in our renowned waxing services, a rejuvenating facial, or a relaxing massage, you'll find all the information you need, including costs, to plan your visit.

As for our hours of operation, we understand the importance of finding a time that fits your busy schedule. You can easily find our spa hours and directions to each of our locations by visiting the contact us section on our website. This way, you can plan your visit to Pia Esthetics Day Spa at a time that's most convenient for you, ensuring a stress-free and enjoyable spa experience.

Your feedback is incredibly valuable to us at Pia Esthetics Day Spa, whether it's to celebrate a fantastic experience or to address any concerns. We are eager to hear from you and learn about your visit. If you're thrilled with the services you received, we'd love to pass on your compliments to our team, boosting their morale and acknowledging their hard work. Conversely, if your experience didn't meet your expectations, we're equally keen to listen. Your constructive feedback is a vital tool for us to enhance our services and ensure we make things right.

Please feel free to share your thoughts and experiences by visiting our Customer Feedback Page. Your insights help us continuously improve and provide the high-quality service you deserve.

Navigating the scheduling and cancellation policies at Pia Esthetics Day Spa is straightforward, ensuring a smooth and enjoyable spa experience for everyone. Here's what you need to know:

For Individual Reservations:

• Advance Booking:
  We recommend making reservations up to two weeks in advance, especially for day spa packages. This helps secure your preferred date and time and minimizes gaps between services.
• Credit Card Requirement:
  A credit card or Gift Card number may be required to hold your reservation.
• Cancellation Policy:
  We have a 24-hour cancellation policy. If you need to cancel, please do so at least 24 hours in advance. Late cancellations will incur a charge of half the price of scheduled services.
• No Shows:
  If you fail to show up for your appointment without any prior notice, you will be charged the full price of the scheduled services.

For Group Reservations:

• Group Size 3-5:
  For cancellations or no-shows with less than 2 days' notice, 100% of the reserved services will be charged.
• Group Size 6 or More:
  For cancellations or no-shows with less than 3 days' notice, 100% of all reserved services will be charged.
• Credit Card for Groups:
  At least one credit card is required for group bookings. In case of no-shows, the card(s) on file will be charged for the total services missed.

Appointment Confirmation:

• Reminder System:
  We send email reminders, text messages, and make phone calls to the number you provide.
• Reconfirmation Requirement:
  To avoid losing your appointment, you must reconfirm via email, phone, or text message. We reserve the right to cancel unconfirmed appointments.

Why a No-Show Fee?

• Reserved Treatment Time:
  Your appointment time is specially reserved for you. No-shows leave our technicians with empty slots and prevent other clients from enjoying those services.

Additional Note:

• Chargebacks:
  Credit card chargebacks on fees will be pursued through a third-party collection agency.

For any further inquiries or to make a reservation, please visit Pia Esthetics Day Spa Contact Page. We're here to help you plan your perfect spa day with ease and clarity.

Visiting Pia Esthetics Day Spa is not just about the services; it's about the entire experience. To ensure a serene and enjoyable visit for everyone, we have a few key policies in place:

1. Scheduling, Cancellations, Rescheduling, No Shows: We have specific guidelines to help manage your appointments smoothly. For detailed information, please refer to our Scheduling and Cancellation Policies.

2. Cell Phone Etiquette: Upon arrival, we kindly ask that you silence your cell phone, conclude any conversations, and maintain a quiet demeanor. This helps preserve a tranquil atmosphere.

3. Minimum Age Requirement: The minimum age for receiving services is 16 years, unless the minor is accompanied by an adult. This policy ensures both safety and appropriateness of our services for all ages.

4. Children at the Spa: While we adore children, our spa is designed to offer a peaceful and relaxing environment. As a courtesy to other guests, we request that arrangements be made for your children during your visit.

5. Arrival Time: Please arrive 15 minutes prior to your scheduled service. This allows you to settle in and enjoy the full experience without rush. Late arrivals will result in shortened treatment times to accommodate subsequent clients, and the full price of your service will still apply.

Remember, these policies are in place to ensure that every guest enjoys a harmonious and relaxing experience at Pia Esthetics Day Spa. For any questions or to make an appointment, feel free to visit our Contact Page. We're excited to welcome you and provide an unforgettable experience.

At Pia Esthetics Day Spa, we aim to make your payment process as smooth as your spa experience. Here's a quick rundown of our accepted payment methods:

• Credit Cards: We welcome major credit cards including Visa, MasterCard, Discover, and American Express.
• Cash: Cash payments are also accepted for all our services.

However, there are a few payment methods we do not accept:

• Checks: We do not accept personal checks.
• Third-Party Gift Certificates: Unfortunately, we cannot accept third-party gift certificates.
• Spa Finder: We do not accept Spa Finder gift cards or certificates.
• Groupon and Living Social Deals: Currently, we do not offer services through Groupon or Living Social platforms.

We strive to make your experience at Pia Esthetics Day Spa hassle-free, from the moment you book your appointment to the moment you complete your payment. If you have any questions about our payment options or any other inquiries, please visit our Contact Page. We're here to assist you in every step of your journey to relaxation and beauty.

Understanding the digital wallet system at Pia Esthetics Day Spa is key to appreciating the security and convenience we offer. A digital wallet is essentially a secure method to store your payment information, ensuring a seamless and safe transaction process.

Here's what you need to know about our Digital Wallet system:

• Secure Storage: Your credit card information is stored securely on our merchant processor's servers, not on our premises or our own servers. This adds an extra layer of security.
• Privacy Protection: We never jot down your credit card details on paper or computer files.
• Restricted Access: Physical access to data storage locations is strictly controlled and limited.
• Tokenization: When a digital wallet is created, we use a token (a unique, long random number) to process charges. This token is specific to your account.
• Staff Privacy Measures: Our staff cannot view your full credit card number or sensitive information.
• Token Specificity: The token we use is exclusively valid for transactions at Pia Esthetics Day Spa. Even if someone else gets hold of this token, it's useless outside our system.
• Technical Security: The token is only operable through server-to-server communication, adding another layer of technical security.

In summary, the digital wallet at Pia Esthetics Day Spa is designed with your security and convenience in mind. It's a safe, efficient way to handle transactions, giving you peace of mind while you enjoy our services. For more information or any queries, feel free to reach out to us on our Contact Page. Your safety and satisfaction are our top priorities.

• Payments accepted: Visa, Master Card, Discover, American Express and, Cash. We do not accept Checks.
• No refunds on services rendered. If you have any issues please contact us first so we can better help you.
• No refunds on no-show fees and late cancellations. If you have any issues please contact us first so we can better help you.
• Customer agrees not to charge back any credit card payments for services rendered or other fees. In the event that a customer files a charge back or other payment dispute, they will be considered to be in violation of our TOS and may be subject to collection action.
• Returned checks & credit card chargebacks subject to collection fees + max allowed by the State.
• Product refunds/returns accepted within 8 days of purchase with original package.
• All service rates are subject to change without prior notification.
• We are not responsible for typographical or pricing errors, online or printed.
• Offers, discounts or promotions cannot be combined under any circumstances even if not disclosed on the promotion itself.
• Gift certificates cannot be used to buy or redeem offers, discounts or promotions - no exceptions.

At Pia Esthetics Day Spa, we understand the importance of clear communication regarding our policies. Our aim is to keep you well-informed in a way that's convenient and unobtrusive. Here's how we ensure you're always in the loop:

• Website Information: Our policies are detailed on our website, easily accessible for anyone interested.
• Email Communications: When you book an appointment or receive email reminders, we include policy information as part of our communication.
• In-Spa Visibility: In our lobby, we display information about our policies, making it visible to all our clients during their visit.
• Online Booking System: During the online booking process, especially at checkout, we provide essential policy information.
• FAQs and Terms of Service: Our FAQs and Terms of Service sections on the website are comprehensive sources for all policy-related queries.
• Gift Certificate Policies: We ensure that the terms and conditions related to gift certificates are clearly stated in multiple places:
  • On the gift certificates themselves, both printed and downloadable versions.
  • In the FAQ section dedicated to gift certificate policies.
  • Displayed prominently in our spa lobby.
  • Included in every promotional material related to gift certificates.

We believe it's crucial for our clients to be well-informed about the terms and conditions of our services. While we do our best to communicate these policies, we also encourage our clients to familiarize themselves with these details to ensure a seamless and enjoyable experience at our spa. For any further information or clarification, please feel free to visit our Contact Page. Your comfort and understanding are paramount to us at Pia Esthetics Day Spa.

For instance, this is how we inform you about our gift certificate policies:

1. When you book online - at checkout:
   
2. When you receive an email reminder:
   
3. On our FAQ's - Terms of service:
   
4. At the bottom of the printed Gift Certificates:
   
5. On Our FAQ's - Gift Certificate Policies:
   
6. Printed at the Lobby - Gift Certificate Policies:
   
7. At the bottom of the downloadable Gift Certificates:
   
8. On every advertised promo:
   

At Pia Esthetics Day Spa, we understand that getting your items quickly and reliably is important. That's why we've crafted our shipping policies to be clear, efficient, and customer-friendly.

Domestic Shipping Policy:

• Processing Time: We aim to get your goodies on their way within 2-3 business days. Remember, we don't ship on weekends or holidays.
• High Volume Delays: Sometimes, things get busy! If there's a delay, we'll be sure to let you know via email or phone.

Estimated Shipping Rates & Delivery Estimates:

• Priority Mail Express: Overnight delivery at $26.35.
• Priority Mail: 1 - 3 business days for $7.50.
• Priority Mail Flat Rate: 1 - 3 business days at $8.30.
• Priority Mail Regional Rate: 1 - 3 business days for $9.98.
• First Class Package Service: 1 - 3 business days at just $3.80.
• Parcel Select: 2 - 8 business days, cost varies.
• USPS Retail Ground: 2 - 8 business days for $7.50.

Special Shipping Notes:

• P.O. Boxes & APO/FPO Addresses: Currently, we're unable to ship to P.O. boxes or APO/FPO addresses.
• International Orders: At this time, we're focusing on lighting up the US and don't ship internationally.

Shipment Confirmation & Order Tracking:

• Once your order is on its way, you'll receive a confirmation email with a tracking number. The tracking number becomes active within 24 hours, so you can easily keep an eye on your package's journey.

Damages:

• In the rare event that your order arrives damaged, we recommend contacting the shipment carrier to file a claim. Keep all packaging materials and damaged goods before filing a claim, as they might be needed for the process.

Returns Policy:

• Our Return & Refund Policy is detailed and user-friendly, ensuring you have a hassle-free experience with options and procedures for returning your order.

We at Pia Esthetics Day Spa are committed to making your online shopping experience as smooth and delightful as your spa visits. If you have any questions or need further assistance, don't hesitate to reach out to us on our contact page. Happy shopping!

At Pia Esthetics Day Spa, we want you to love every purchase! But if things don't work out, we've got a straightforward Return and Refund Policy to ensure a hassle-free experience.

Understanding the Policy:

• Company: That's us, Pia Esthetics Day Spa, located at 3210 W Bay to Bay Blvd, Tampa, FL 33629.
• Goods: These are the fabulous items you buy from our Service.
• Service: This refers to our Website, where you can browse and purchase our products.
• Website: Find us online at Pia Esthetics Day Spa.

Your Order Cancellation Rights:

• Cancellation Window: You have 7 days to change your mind. The countdown starts from the day you receive your Goods.
• How to Cancel: Simply inform us of your decision to cancel. You can reach out via email or call us at (813)831-2418.

Refunds:

• Processing Time: We'll process your refund within 14 days of receiving the returned Goods.
• Refund Method: We'll use the same payment method you used for the purchase, and there are no hidden fees.

Conditions for Returns:

• Time Frame: Make sure your Goods were purchased within the last 7 days.
• Packaging: Items need to be in their original packaging.
• Non-returnable Goods: Customized items, perishable goods, items not suitable for return due to health/hygiene reasons, and items that have been inseparably mixed with others post-delivery.

Returning Goods:

• Your Responsibility: You'll need to cover the cost and risk of returning the Goods to us.
• Return Address: Send them to Pia Esthetics Day Spa, 3210 W Bay to Bay Blvd, Tampa, FL 33629.
• Recommendation: Use an insured and trackable mail service, as we can't refund items lost or damaged in transit.

Gift Returns:

• Gift Credit: If your item was a gift, you'll receive a gift credit equal to the value of your return.
• Refund to Gift Giver: If the item wasn't marked as a gift, or the giver had the order shipped to themselves, the refund goes back to them.

Need More Info?

• If you have any questions about our Returns and Refunds Policy, feel free to reach out. Contact us via email or give us a call at (813)831-2418.

We at Pia Esthetics Day Spa are dedicated to ensuring that your shopping experience is as rejuvenating as our spa services. So, shop with confidence, knowing we're here to support you every step of the way!